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An open letter to CRM software start-ups...


Curiously, I had three companies contact me this week about CRM software they were launching. One part of me wants to applaud anyone who has the gumption to invest their time and money in developing software, the other, my independent CRM consultant...
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Training Presentation for Building Google Friendly


The webmaster team at Google has put together this 20 minute video presentation with tips on how to improve your site's presence on Google and how to deal with common issues like duplicate content, fluctuating PageRank, image search,...
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ARIA for Google Calendar, Finance and News


From time to time, our own T.V. Raman shares his tips on how to use Google from his perspective as a technologist who cannot see -- tips that sighted people, among others, may also find useful....
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Benioff to join TechCrunch 50 Expert Panel


Marc Benioff is no stranger to Web 2.0, but itís interesting that heís not only going to watch TechCrunch 50 next month, heís joining the panel of experts who will sort through the best of the best Web 2.0 companies and...
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Address Data Providers Integrate to Salesforce


In Australia, the Postal Service can supply a data file or xml integration of all combinations of City, Zip Code and State. I would assume that this is available in other countries also....
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Sequoia Capital Meeting


There's a lot of talk today about a meeting held earlier this week at Sequoia Capital, Appirio's lead backer, with the CEOs of their portfolio companies. The headlines grab your attention: Sequoia has emergency meeting, Sequoia sounds the alarm, ...
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